Terms of Service
Last updated: August 2026
Free Shipping on Orders Over $100
Last updated: August 2026
Terms of Service
Welcome to Citrusoud ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of citrusoud.com (the "Site") and any purchases you make through it. By visiting our Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
Citrusoud sells fragrances, perfumes, and related products. Product descriptions, images, and pricing are provided for informational purposes and are accurate to the best of our knowledge at the time of listing. Colors, packaging, and bottle design may vary slightly from images shown due to manufacturer updates or photography limitations.
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on this Site. By using the Site, you confirm that you meet this requirement.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or stock unavailability. Prices are listed in [insert currency, e.g. USD] and are subject to change without notice. Payment is processed securely at checkout through our payment provider. We do not store your full payment card details. You are responsible for providing accurate billing and shipping information. 4. Shipping
Shipping timeframes, carriers, and costs are outlined on our Shipping & Returns page. Risk of loss and title for products pass to you upon delivery to the shipping carrier.
Our return policy is fragrance-specific and outlined in full on our Shipping & Returns page, including:
Returns accepted within 30 days of delivery Bottle seal must be intact and unopened Original packaging required Opened or sprayed fragrances are not eligible for return, for hygiene and safety reasons Please refer to that page for complete details before requesting a return.
We source our products through our supply channels and stand behind the quality of what we sell. If you have concerns about a specific product, please contact our customer service team directly.
All content on this Site — including text, graphics, logos, images, and design — is the property of Citrusoud or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use our content without prior written permission.
When using our Site, you agree not to:
Violate any applicable law or regulation Attempt to gain unauthorized access to our systems or data Use the Site to transmit harmful code, spam, or fraudulent content Interfere with the proper functioning of the Site 9. Account Registration
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.
To the fullest extent permitted by law, Citrusoud is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim will not exceed the amount you paid for the relevant order.
The Site and products are provided "as is" without warranties of any kind, express or implied, except as required by applicable consumer protection law.
These Terms are governed by the laws of Ohio, USA, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Medina, Ohio.
We may update these Terms from time to time. Changes take effect once posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance.
Questions about these Terms can be directed to: Citrusoud@gmail.com or orders@citrusoud.com